Vintage Amethyst Heart Earrings Asymmetric Earrings

❤ To keep its beauty do not swim, bathe or shower with it. Steam bath, salt water or humidity can degrade the enamel faster. Clean your jewelry with a damp towel and please use no chemicals on it.
❤ Keep them safe in their suede pouch, and away from direct sunlight and heat. Handle them with care and their beauty will last for years. Treat it like the precious item it is!

❤Shipping Fee:
   Under $69 with $6.99 shipping fee
   Free shipping on orders over $69
❤About Tax: Customers do not need to pay tax
❤Order Processing: 1-2 business days
❤Delivery Time:
    US: about 5-15 workdays to arrive after ordered
    GB: about 6-10 workdays to arrive after ordered
    TR: about 6-10 workdays to arrive after ordered
    EU: about  6-15 workdays to arrive after ordered
    Asia: about 5-10 workdays to arrive after ordered

We provide fast world shipping to ensure every customer will receive their lovely items. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction.

❤If your order includes very popular items that are experiencing stock availability issues. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.Also, we will contact you the first time.)

❤Pls note that if you got some cute items from giveaway events of our social media, maybe you need to pay some shipping fee to get them, pls based on the actual events)

❤Please keep in mind, that shipping delays may occur and are not in our control due to covid-19.

❤PACKAGE TRACKING
You can check your order and logistics under 'my order' or on '17track'.

❤The order number and logistics number will be sent to your mailbox.

Please feel free to contact us if you have any questions about your package.

Email: melly@ubeshine.com

Instagram: @ubeshine_brand

We hope you have a pleasant experience with your purchases, as we are committed to offering our customers the finest products available. However, if you are not completely satisfied with your online purchase, we’ll do our best to accommodate you.

For all exchange or refund requests please contact melly@ubeshine.com

Refundable situation and related policy

❤Your package hasn't been shipped:

In this circumstance, you can email us to cancel your order by melly@ubeshine.com. Through this way, you will get the total amount you paid the fastest. Please remember do not open a chargeback, because in that way your refund time will be lengthened, and a portion of the handling fee (charged by your paying bank) will be deducted from your refund.

❤Your package is on the way:

In this circumstance, you should email us to intercept your package by melly@ubeshine.com  as soon as possible. You will receive a refund for your purchase price and pay us the costs such as interception fees and additional duties incurred. Return shipping costs are non-refundable. You will be responsible for the cost of intercepting the package.

❤Your package has been received:

✿Ubeshine's Responsibility:

If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.

Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Ubeshine is responsible for shipping the wrong item.

✿Customer's responsibility(Incorrect Order(size of item) or Unwanted Item)

You will receive a refund for your purchase price and pay us a $6 service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.

If you are approved of our policy, your refund will be processed.

PS：The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.Items must be sent back within 7 days of the delivery date.

Return method

To return your product, please email us to get the shipping address, and we will give you a returned address.Except quality problems, you will have to pay for your own shipping costs of item returning. Return shipping costs are non-refundable. Depending on where you live, it may take different time for your ordered and exchanged product to reach you. We will also update the tracking number of your order by email so that you can get logistics information of your package.

Refund arrival time

After we receive the returned items and check over, we will process the refund and send you the relevant proof by email, which usually takes 1-3 business days to process. All refunds are in US dollars. When the refund will reach your account also depends on the efficiency of your paying bank. If you haven't received your refund for a long time after we process your refund, please check with the paying bank.

Non-refundable situation

❤Package with visible wear or damage is unable to be returned.

Please Contact Us for further help. We will do our very best to help you and reply to all messages within 24 hours.

Email & Phone

❤Call Us: +(86)-135-3030-0384(All Customers, Service in English Only)
❤Email: melly@ubeshine.com
Our Presale Phone Line is available in English for all our customers.We highly recommend contact us by email.
Working Time：9:00 am - 23:00 pm (UTC+8)
If you have any questions, please contact us at melly@ubeshine.com  for assistance.